Privacy policy
I. Name and address of the person responsible
The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:
Internationale Spedition
H. & C. Fermont GmbH & Co.KG
Niedeckerstraße 1a
65795 Hattersheim
phone +49 (0)6190 / 80 89 20
mail: info@fermont.de
II. Name and address of the data protection officer
The data protection officer of the responsible party is:
Frank Lierz
Beratung und Training
Carl-Benz-Str. 31
76359 Marxzell
Germany
phone +49 7248 9359883
fax: +49 7248 9359884
mail: info@frank-lierz-beratung.de
homepage: www.frank-lierz-beratung.de
III. Name and address of the competent supervisory authority
The competent supervisory authority for breaches of data protection is:
The Hessian Data Protection Officer
Gustav-Stresemann-Ring 1 (2. OG)
65189 Wiesbaden
Germany
phone: +49 611 1408 0
homepage: www.datenschutz.hessen.de
General information on data processing
1. Scope of the processing of personal data
We collect and use our users' personal data only to the extent necessary to process our contracts. After fulfillment of the contractual obligations, we process data only after consent has been given. An exception applies in cases where it is not possible to obtain prior consent for factual reasons or where the processing of the data is permitted by law.
2. Legal basis for processing personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
3. Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
IV. Provision of the website and creation of log files
1. Description and scope of data processing
Every time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's Internet service provider
(4) The user's IP address
(5) Date and time of access
(6) Websites from which the user's system get access to our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal basis for data processing
Rechtsgrundlage für die vorübergehende Speicherung der Daten und der Logfiles ist Art. 6 Abs. 1 lit. f DSGVO.
3. Purpose of data processing
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer required for the purpose for which it was collected, at the latest after 14 days.
5. Possibility of objection and removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.
V. Contact form and e-mail contact
1. Contact forms
Contact forms are available on our website which can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are
Surname, first name
Client (e-mail)
Telephone number
Expected date of relocation
Address information (previous place of residence)
Address information (future place of residence)
Information on the type and scope of the removal goods
Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.
Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
Beyond this, the data will not be passed on to third parties. The data will only be used by us to process the conversation.
2. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
3. Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.
4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
5. Possibility of objection and removal
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time (by e-mail, fax, letter). In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.
VII. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. right to information
You can request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing is taking place, you can request the following information from the controller:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed
(4) the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period
(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
(6) the existence of a right to lodge a complaint with a supervisory authority
(7) all available information about the origin of the data if the personal data are not collected from the data subject
(8) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you are transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. Art. 46 GDPR in connection with the transfer.
2. Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction without delay.
3. Right to restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data
(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
(3) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims; or
(4) if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.
If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to erasure
a. Obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(1) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed
(2) You withdraw your consent on which the processing is based according to Art. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
(3) You lay gern. Art. 21 para. 1 GDPR objection to the processing and there are no overriding legitimate reasons for the processing, or you lay gern. Art. 21 para. 2 GDPR objection to the processing.
(4) The personal data concerning you has been processed unlawfully.
(5) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
b. Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Art. If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
c. Exceptions
The right to erasure does not exist if the processing is necessary
(1) for exercising the right of freedom of expression and information;
(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; or
public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
(5) for the establishment, exercise or defense of legal claims.
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right vis-à-vis the controller to be informed about these recipients.
6. right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
(1) the processing is based on consent pursuant to Art. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible party.
7. right of objection
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you have the option of exercising your right to object by automated means using technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
9. automated decision-making in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the controller
(2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
(3) with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. A or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.
10. right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Data protection information
Further data protection information on the handling of customer data (valid from March 19, 2020)
Compliance with data protection regulations is very important to our company in order to protect your personal data and your privacy accordingly. Your data is collected in accordance with the statutory provisions. We use the information you provide exclusively to fulfill and process your order. The following data protection information contains information about the processing of your data.
The responsible party within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is
Internationale Spedition
H. & C. Fermont GmbH & Co.KG
Niedeckerstraße 1a
65795 Hattersheim
phone +49 (0)6190 / 80 89 20
mail: info@fermont.de
Name and address of the data protection officer
Frank Lierz
Karl-Wilhelm-Str. 1a
76359 Marxzell
phone: +49 7248 9359883
mail: info@frank-lierz-beratung.de
General information on data processing
1. SCOPE OF THE PROCESSING OF PERSONAL DATA
We collect and use the personal data of our customers and interested parties only to the extent necessary to process our contracts. After fulfillment of the contractual obligations, we process data only after consent has been given. An exception applies in cases where it is not possible to obtain prior consent for factual reasons or where the processing of the data is permitted by law.
Data from customers, interested parties and suppliers are processed. This includes the following categories of personal data:
Master data (gender, surname, first name address, telephone numbers, e-mail addresses, bank details) as well as contract data, consisting of customer and offer/order number, addresses of loading and unloading addresses, billing data, date of order receipt as well as service dates.
In addition, details of the local conditions of the loading and unloading addresses are noted, which may also include photos of the local conditions or photos of goods to be specially packed. This includes information on floors, carrying routes and parking facilities. Furthermore, details and specific information on the type and scope of the transported goods are processed and stored.
If a third party assumes the costs for the services and orders commissioned from us, the details of the name, address, contact details and bank details of this party are also processed and stored.
When transporting goods abroad, additional data and documents are stored and processed which are required for customs clearance and customs procedures, among other things, and which must be transmitted to customs and other authorities. This preferably includes information on Date of transfer of residence, duration of stay abroad of the person moving and their family members, details of vehicles - if these are part of the transported goods. This applies equally to other documents that must be submitted at the request of the authorities for the execution of the contract and also applies to the various and specific documents that are required for submission abroad. The applications vary depending on the country of destination, type of goods and intended use.
2. PURPOSE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
a) For the fulfillment of contractual obligations pursuant to Article 6 (1) b GDPR
Performance of the contract concluded with us. The data is processed to ensure the fulfillment of the contract. For example, address and contact details, information on the type and scope of the goods to be transported are an essential part of the contract. The processing also takes place for the preparation of a pre-contractual offer to answer your request for quotation. When providing the service, the need to transfer and process personal data is mandatory and for a specific purpose. This also applies to processing operations that are necessary to carry out pre-contractual measures.
b) As part of the balancing of interests pursuant to Art. 6 para. 1 f GDPR
In addition to processing your data for the purpose of fulfilling the contract, we also process your data on the basis of our legitimate interest or the legitimate interest of a third party, provided that your interests worthy of protection do not outweigh this. This includes the following processing purposes:
Processing your data in order to evaluate general customer satisfaction and thereby improve our services and our business processes. Assertion of legal claims and defense in legal disputes, prevention and investigation of criminal offenses.
We process your data for the above-mentioned purposes in pseudonymized form only, if this is possible in each individual case. This means that you can no longer be directly identified by us in the context of the respective processing
c) Processing of your data on the basis of legal requirements Article 6 (1) c GDPR
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. This includes, for example, customs regulations, carrying freight documents for road checks, keeping documents ready for audits by public authorities (e.g. tax office)
d) Processing of your data on the basis of your consent in accordance with Art. 6 para. 1 lit. A
Insofar as we obtain the consent of the data subject for the processing of personal data for specific purposes, Art. 6 para. 1 lit. a GDPR serves as the legal basis. The purposes of the data processing result from the respective consent.
Any consent given can be revoked at any time, without giving reasons, with effect for the future.
3. DISCLOSURE OF DATA
For the execution or implementation of the contract, it is or may be necessary in individual cases to pass on personal data to suppliers in Germany and other EU countries, insurance companies, clients, state authorities or organizations. This includes external IT service providers and is carried out in compliance with the requirements of Art. 28 GDPR. Data is passed on on the basis of legal obligations in the event of overriding legal provisions.
Please note that the transfer of your data to a third country is associated with additional risks. Data is transferred exclusively for contractual purposes. Article 49(1)(b) GDPR serves as the legal basis.
4. DATA ERASURE AND STORAGE DURATION
Where necessary, we process your personal data for the duration of our business relationship, which also includes the initiation and execution of a contract.
In addition, we are subject to various retention and documentation obligations arising from the German Commercial Code (HGB) and the German Fiscal Code (AO), among others. The retention and documentation periods specified therein are up to 10 years after the end of the business relationship or the pre-contractual legal relationship. We delete offers that do not lead to an order no later than 1 year after the offer is made.
Ultimately, the storage period is also determined by the statutory limitation periods, which, for example, according to §§ 195 ff. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.
5. YOUR RIGHTS IN THE CONTEXT OF DATA PROTECTION LAW
You can exercise the following rights under our contact details if the legal requirements are met
Information about your data stored by us and its processing (Art. 15 GDPR)
Correction of incorrect personal data (Art. 16 GDPR)
Erasure of your data stored by us (Art. 17 GDPR)
Restriction of data processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
6. OBJECTION TO THE PROCESSING OF YOUR DATA BY US (ART. 21 GDPR)
RIGHT OF OBJECTION according to ART. 21 GDPR
If we process your data on the basis of legitimate interests (Art. 6 para. 1 f GDPR) or for the performance of a public task (Art. 6 para. 1 e GDPR) and if there are reasons against this processing arising from your particular situation, you have the right to object to this processing in accordance with Art. 21 para. 1 GDPR. You also have the right to object to any type of processing for direct marketing purposes in accordance with Art. 21 (2) GDPR.
The objection can be made informally to the following address
Internationale Spedition
H. & C. Fermont GmbH & Co.KG
Niedeckerstraße 1a
65795 Hattersheim
phone +49 (0)6190 / 80 89 20
mail: info@fermont.de
Right to lodge a complaint with a supervisory authority:
You can lodge a complaint with a supervisory authority at any time. The competent authority for our company is
The Hessian Data Protection Officer
Gustav-Stresemann-Ring 1 (2nd floor)
65189 Wiesbaden
7. PROVISION OF YOUR DATA
You only need to provide us with the personal data that we require for the conclusion, execution and termination of our business relationship or that we are required to collect by law. If you do not provide us with this data, we may have to refuse to conclude the contract or may no longer be able to perform the contract.
8. AUTOMATED DECISION-MAKING INCLUDING PROFILING IN ACCORDANCE WITH ART. 22. ABS. 1 4 GDPR.
We do not carry out automated decision-making.
9. CURRENT STATUS OF OUR DATA PROTECTION INFORMATION
As our data processing is subject to change, we will also adapt our data protection information from time to time. If there are any changes to the purposes of processing, we will inform you directly. We also publish changes to our data protection information at www.fermont-umzuege.de. You will always find the latest version there. You are also welcome to contact us if you would like to receive a printed copy of our data protection information by post.